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Support

Need help with Glow Within? Write to silviatasini@gmail.com: every message gets an answer.

Frequently asked questions

Do I need an account?

No. Glow Within works without an account: your journal, visions and progress stay on your iPhone and, if iCloud is on, sync privately through your iCloud. You can check it in Profile › iCloud sync.

I changed iPhone: how do I get my data back?

Sign in with the same Apple ID, turn iCloud on and open Glow Within: your data comes back from your private iCloud. If iCloud was off on the old iPhone, the data stayed on that device.

What is free and what is Premium?

Free: Vision Board, Journal, Mindset, Manifestation, Become Her, Style Library, AI Coach, 3 daily habits and 43 workouts. Glow Within Premium unlocks the Morning and Evening Rituals, the daily letter from your future self, the AI Stylist, Glow Up, all habits and every workout. Premium is a monthly or yearly subscription; the yearly plan includes a 7-day free trial.

How do I restore a purchase?

Open the Premium screen and tap Restore purchases, signed in with the Apple ID you subscribed with.

How do I cancel my subscription?

Profile › Manage or cancel your subscription, or iPhone Settings › your name › Subscriptions › Glow Within. Cancel at least 24 hours before the renewal date to avoid the next charge. Your data stays in the app whatever you choose.

How do the AI features work?

The Coach, the letters from your future self, the AI Stylist and the other AI suggestions are optional and start only after you agree. They send OpenAI only what each request needs, through the Glow Within server, which keeps neither texts nor photos. You can turn them off anytime in Profile › AI features.

How do I change or turn off reminders?

Profile › Reminders: choose the time of your Morning and Evening Ritual reminders, or turn them off.

How do I change the language?

Profile › Language: English, Italiano, Español, Français or Português.

How do I delete all my data?

Profile › Delete all my data removes your journal, visions, habits, rituals, saved looks and progress from your iPhone and from iCloud. It can't be undone and it doesn't cancel your subscription.

Glow Within is a wellness and self-improvement app and is not a substitute for medical or psychological advice.